Bissell 1699 ProHeat Clear View Upright Steam Vacuum
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
First, check to make sure the clean tank has water and/or the water & formula mixture in the tank. If your tank is empty, this could be the reason your machine is not spraying. You will need to fill your clean tank again. Reseat the tank and ensure it sits snug on the machine.
You may have stalled the brush motor. To reset, turn off and unplug, then plug back in and turn on. The brush roll may have lodged debris or other entanglements keeping the brush from rotating.
If the roller brush is not spinning, it cannot pick up dust. One reason could be that the power button is not set to position II, which runs the roller brush. If the button does not work, here is the link to the power button replacement guide. Another reason is that the roller brush could be broken.
Check both the brush roll and chamber for any large debris that may clog or stop the brush from spinning. If it is damaged or broken, you can buy a replacement on bissell.com. Replace your brush roll by re-inserting. Using the coin again, turn the groove counterclockwise to lock the brush in place.
Your dirty water tank may not be secured tightly. Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly. The accessory hose door also needs to be closed securely. Check the door and make sure it is locked in place.
Should the brush not rotate freely there may be debris tangled around the ends of the brush, carefully remove any obstructions or replace the brush with a new one. We recommend that you fit a new belt and brush once per year to keep your Reactive vacuum working efficiently.
If you checked your brush roll, floor setting, and belt but your brush roll is still not spinning, that means you probably need a Shark micro switch replacement. This small switch tells the vacuums brush when to start spinning.
Check the hose for any clogs If your Shark vac has a hose, feel along the length for any lumps. That indicates a clog that`s causing your suction issues. See if you can break the clog by applying gentle pressure with your hands, or gently move it to the end of the hose to remove it.
You can find the shark brush-bar reset button on the underside of the vacuum.
Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine, by pulling the tab. Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed, you may reassemble the brush roll and brush window.
Turning off the brush roll switches the vacuum to “suction-only” for quick and easy cleaning of hard floors. What`s more, the ability to switch between hard floors and carpets with the on/off brush roll means you only need one vacuum to clean your entire home.
Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine, by pulling the tab. Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed, you may reassemble the brush roll and brush window.
Your Brush Roll has an ON/OFF Button right under the Power Button, giving you control of the Brush Roll. The Brush Roll will automatically turn on when your Adapt Ion is turned on in the stick vacuum mode. However, the Brush Roll will automatically shut off if there`s too much debris on it.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
No spray My Bissell Pro Heat 7901 will not put out any spray. I Took the pump out so I could get at it and disconnected the hoses. I put the one on the input side and the other in a bottle of water. Put the belt on the pump and turned on the machine .Nothing at all coming out of the pump. Where can I get a new pump? Also the lever that goes to the little flapper at the top under the clear plastic piece on the front that connects to the knob that changes from tools to floor broke off. Where can I
ANSWER : Search for bissell pro heat pump. bissell.com will not have it
No spray My Bissell Pro Heat 7901 will not put out any spray. I Took the pump out so I could get at it and disconnected the hoses. I put the one on the input side and the other in a bottle of water. Put the belt on the pump and turned on the machine .Nothing at all coming out of the pump. Where can I get a new pump? Also the lever that goes to the little flapper at the top under the clear plastic piece on the front that connects to the knob that changes from tools to floor broke off. Where can I
ANSWER : Pump part number is 2107181, the diverter valve # 2136988. You can Bissell and they can tell you who may have parts near you, or you maybe able to order thru Bissell.com. Before you took it apart, were you getting water to spray out of the hose. If you were the the heater is plugged and won’t allow water to spray out the bottom.
.
.
I have a Hoover Platinum carpet cleaner, and it has stopped dispensing cleaning agent and water. This model has a separate tank for water and separate tank for shampoo dispensing. It also has a power hand unit that dispenses shampoo. All along the hand unit has continued to dispense shampoo. Symptom #1, the water tank seemed to be taking on shampoo, as it was getting sudsy. Symptom #2 – On wash mode, nothing would come out, on Rinse mode, sudsy water would come out. Later, symptom #3 – not
ANSWER : Somewhere on the outlet is a control tap thats driven by a rubber band and something is up with this control ,best advice here is put it in the boot of the car and take iot to a hoover dealer ,they will do it seconds for you
Hi my proheat bissell 7901 stopped pumping water to the floor, but it pumps water from the hand hose. I read the manual and followed how to check belt and the flat belt on right side of shampooer is fine and I turned on and it turns and so do the brushes at the bottom of the machine. I was reading online and I guess there’s two belts on this machine? where can I find the other belt to see if it needs replacing. I guess it’s a ribbed belt? that is the water pump belt?
ANSWER : Just taken ours apart with the same problem… found it was caused by the 2 halves of the main casing coming apart in the area where the upright pedal release is. I found this to be due to the upper casing having broken in 2 places – the bottom of the screw wells..This means that the water tank cannot exert sufficient pressure on the valve to release the water..Only solution is a new top cover assembly
Rollers don’t turn and pump doesn’t put out any shampoo or rinse water
Bissell will spray water when set to water rinse, but as soon as it is set to light, normal, or heavy cleaning, there is no spray. I have tried priming but to no avail. I put plain water in the solution tank to test without ay success. It is like it loses it’s prime whenever you try to use a solution mix. Once you set it back to water rinse only and go through the priming steps, it is OK. Any help would be appreciated. Thanks.
ANSWER : Please check the following with liquid in both tanks.
.
.
– Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
.
– Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
.
– Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
– Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
.
– Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.
.
.
If the machine continues to not spray, check the following:
.
REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.
.
If these suggestions do not resolve your issue, contact BISSELL Consumer Services.
.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
I have a bissell quickwash 1950-e. I bought it Jan. 2006, and have only used it 8-10 times, I live in a very hard water area, so I though if I put some vinegar in with the cleaning solution it would get rid of any hard water deposits, unfortunatly the solution went lumpy in the tank and stoped spraying out water, I have opened it, hose clean, sprayer not blocked, x at bottom of water container when depresed water trickles out, component that opens the x when water container placed, also ran wate
ANSWER : Hard to say what is causing your problem, replacing the cap and insert on the water tank may help, part #2041111, even tho it may trickle out water when depressed, they can still be bad. The other thing would be the rod not relesing the water like it should. The big draw back to this model is Bissell has obsoleted all of its parts and most are no longer available. Might be wiser to buy new.
I got a used bissel 1720-9 bissel cleaner..It holds water,,and turns on but no water comes out the nozzel?? what side of tank do i put the water in also there was no instructions,,there is suction when i turn it on but no water,,
ANSWER : You can download a user guide from www.bissell.com Just type your model number in the search panel
