Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum\015 I got my Shark steam mop out today to use in my kitchen – for about the third or forth time – and low and behold . . . no steam! I’m within manufacturer’s warranty, but they want me to pay for shipping to them and $9.95 return shipping for the repaired/replaced product. I just feel so cheated! I’ll try the conpressed air – who knows, it may save the $20.00 in shipping I may have to pay!\015

How to Identify and Fix Common Vacuum Problems ?

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The Cleaning Nozzle is clogged

Calcium and other minerals may build up in the nozzle, so you may need to clean the nozzle in order to produce steam. To do this, either use the nozzle cleaner provided with the Steam Pocket Mop, or use a straightened-out paper clip.

Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn.
Heating Element. A common cause to your cleaner not producing steam can be a failed heating element. As the heater is used to heat up the water, if that has ruptured or burnt out your steam cleaner will not produce any steam. With the water tank filled and switched on the steamer should sound like a boiling kettle.
Using the Shark Steam Mop is pretty straightforward. First, attach the mop pad to the mophead, then fill the reservoir with water using the filling flask. Once the steam mop is plugged in, it takes about 20 seconds for the steam to build up, and you`ll hear the mop hissing.
Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.
Roller brush is not spinning

Check to make sure the vacuum is switched to the correct mode. The switch should be in the Power and Brushroll mode to make the roller spin. If it is in just the power mode the roller will not move. The brushroll indicator light should be green when working.

To prolong the life of your steam mop, we recommend using distilled water in the tank. Make sure you only add water to the tank – chemicals or cleaning solutions (including vinegar) may damage the steam mop and could be unsafe. For best results, sweep or vacuum your floors prior to cleaning with your steam mop.
Tap water contains minerals that can clog the steamer. Empty the water reservoir between steaming sessions. This is especially important for travel and handheld steamers. Dry components with a towel or air-dry before storing the steamer.
We have had some customers who have had their steam cleaners for 5-8 years and are still going strong. For less expensive models like the steam mops or handhelds, you should probably expect more like 3-6 years of consistent use.
Soap only lifts dirt and oil into water, making them suspend in water. Therefore, the more soap you use, the more your mop gets saturated with dirt. So, if you do not remove all the soapy water from the floor, the dirt remains, forming streaks on the floor.
Make sure this is initially set to the highest setting – you can always then reduce the velocity of the steam as you need during use. Ensure that your water tank cap is securely fitted. The cap on most cleaner`s tanks help to maintain the pressure and seal the steam in the unit, so need to be securely fastened.
Heat builds up very quickly—a few seconds with some models. If the steam mop is left in one spot for too long, it can apply too much steam and heat to a small area and possibly damage the flooring.
A: It is a steam cleaning system. No chemicals or cleaning agents are used. A: We would like to let you know that the water tank is not removeable.
Not Plugged In

You will notice a blinking blue light on the front of the device when plugged in correctly. If the light fails to come on then try to plug into a different outlet.

It is safe to use on many different types of flooring

I used this Shark steam mop on my ceramic kitchen floors, but it is also rated for use on sealed hardwood floors, marble, and stone tile.

Check for a plugged hose:

Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.

All of the filters that come with your Shark vacuum, including HEPA filters on models that include them, can be cleaned or washed for re-use.”
There may be debris wrapped around the roller that is preventing it from turning. This is often due to hair, string, or other larger items that may be suck in the roller. Open the brushroll garage by sliding both of the release buttons away from you and then lift off the garage door.
Shark vacuum brush not spinning is a common issue. The problem occurs mainly due to blockage, damaged belts, unemptied dust cups, or loose nozzles.
If the indicator light is flashing red, the thermostat is overheating. To reset the thermostat, turn off and unplug the vacuum. Empty the dust cup and filter and assure there are no blockages in the hose. Allow the vacuum to cool for at least 45 minutes before turning it back on.
Applicable on SC505, SC505a & SC505N — The Shark Professional Portable Steam Cleaner takes approximately 6 minutes to reach its working temperature and is ready for use when the red light on the side of the unit turns green.
A: Hey A. McStyle, As a precaution and to extend the life of your steam mop, we do recommend using distilled water in all of our steam products, especially for folks with naturally hard water, but if you have soft water at home, that should be fine as well.
Mix your purchased descaler or mix 1 1/2 oz. of baking soda with one quart of clean water. Fill the empty tank with this mix. Seal the unit and turn the steam cleaner on so that it begins heating.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

For some reason, our shark steam mop stop working. Usually after I plug the steam mop, the power light would light up then you would hear & see steam coming out of the mop’s head but all of
ANSWER : HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL “SHARK 3” MUCH BETTER

Shark Steam Mop – Gray/ Purple Vacuum: shark steam mop has water, but there is no steam….
ANSWER : I tried running vinegar through as you would a coffee pot to get rid of hard water scales. This did not work. Then I noticed that the light behind the shark decal on the front of the machine was going off and on. And sure enough as I moved the cord around the light would come off and on. Looking closer I could see the the heat had melted thru some of the cord.I bought mine at Target before xmas last year, throwing away the sales slip after several months so I guess there is nothing I can do about it.

My Europro shark steam mop won’t steam, light on but no steam.
ANSWER : Hard water deposits. I ran some white vinegar through mine, like a coffee maker, and it worked for a while, but clogged again. So I unplugged it, let it cool and turned it over in the bathtub and squirted a small amount of Lime-Away into the hole where the steam comes out. Let it soak for 5- 10 minutes and it is working like is is brand new.

Shark Steam Mop – Gray/ Purple Vacuum: When washing the shark steam mop pads, can I use a…
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Yes, ammonia should not hurt anything as all of the parts are plastic and there is nothing to corrode…
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.Euro-Pro Shark Steam Mop Problem
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.heatman101
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Shark Steam Mop – Gray/ Purple Vacuum: I left water in the steam mop and now the steam is…
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

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My shark steam mop does not steam – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
ANSWER : Try cleaning the heating elements of lime deposits or adding a small amount of salt to the water.

The shark steam mop stopped steaming – Euro-Pro Shark Steam Mop – Gray/ Purple Vacuum
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..
.Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may.not be getting steam to the head…
.
.Euro-Pro Shark Steam Mop Problem
.
.heatman101
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I loved my Shark Steam Pocket Mop, but it suddenly stopped producing steam through the mop heads. The water is heating and I can see and hear steam coming out of the actually body of the mop, but it will not go through to the head. I have thought of running white vinegar through it. Do you have any suggestions?
ANSWER : Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head…

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101