How to Identify and Fix Common Vacuum Problems ?
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This is a small, flat and rectangular brush around 4 to 5 inches in length, with a removable row of short bristles. As the name suggests, it`s perfect for dislodging crumbs, dirt and debris from furniture so that the vacuum itself can then suck it up.
When vacuuming hard surfaces, the brush roll can often push dust and debris away from the vacuum before it can be suctioned. Turning off the brush roll switches the vacuum to “suction-only” for quick and easy cleaning of hard floors.
Plugged vacuum hoses are sometimes the reason for a loss in suction. Hoses can get clogged with hair, dust bunnies, string, or anything else that can`t pass through the other end of the hose. Airways inside the machine should be looked at as well. Wherever there is an air passage, check it.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
.(2) Remove the brush assembly by pulling/unlatching it from base on each side.
.(3) Does one of the brushes have the drive pin present? It should be about ¼ inch square, and two inches long. It attaches the brushes to the drive mechanism.
.(4) Remove and clean the intake filter. One the base of the cleaner, behind the brushes, squeeze the two red abs together and pull the panel down to access the screen. Clean the hair/debris off the screen and reassemble.
This video may help you
1. Check the lower tank to be sure its completely closed and sealed.
2. Check the lower tank to be sure the tools filler plate is in place (if you used the tools recently)
3. If both 1&2 ok, manually turn the brushes, if they do not turn freely you may have a stuck turbine or bad brush block.
4. Take the brush block out by releasing the tabs on each corner being careful not to break them.
5. Place a large flat blade screwdriver in the square drive hole that drives the brushes under the machine. Gently turn. It should turn slowly with some resistance. If it turns slowly it is ok. If it turns with no resistance it may be bad as well. If it will not you may be able to break it loose with some even pressure being careful not to strip the hole. If it will not turn or makes a lot of noise replace the Turbine assembly.
6. If the brush block has a broken drive shaft or will not turn replace the brush block.
Here is what that brush block should look like.
I have cleaned & cleaned this thing! It runs for about 2 mins & stops, says “Clean Brushes”! and now it’s very noticeable it’s not picking up well… but is picking up a bit. I take the dust bin out, and the brushes spin…. and it has much more power…. and is very clear it is working! But it’s useless without the dust bin! LOL It’s only 9 months old…. called customer service, but it was the one time it worked just fine! Of course, I thought I’
If the brushes work , without the bin, the problem , the problem could be caused , due the failure at the bin lock mechanism. There is a sensor that checks if the BIN is connected properly or not. This problem is best resolved by getting the same replaced .
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