Dyson DC15 All Floors – The Ball Bagless Upright Cyclonic Vacuum
How to Identify and Fix Common Vacuum Problems ?
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These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.
Use a coin to turn the end cap a quarter counterclockwise until it clicks into the unlocked position. Rotate the end cap to the open position. Gently slide the main brush bar out of the cleaner head.
If the vacuum is still hard to push, tilt it back far enough that you can inspect the moving brush while the vacuum is running. Be careful to avoid getting too close to the moving parts. If you see that the brush is not turning, that means you will need to replace the brush belt.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
.The Dyson DC15 Ball is a two motor upright vacuum. Most other uprights use just a single motor that controls the suction on one end, and the roller brush on the other end.
.The Dyson however is different. The DC15 has two motors, one dedicated to suction, the other dedicated to running the roller brush. You should first check to make sure that you in fact have turned on the lower motor for the carpet setting. There are two switches right next to each other, one is for the suction, the other for the roller brush, make sure both switches are turned to the on position.
.If both are in the on posistion, and the brushes still don’t come on, the machine also has a reset switch for the lower motor. This is here to help protect the belt from burning if something gets stuck in the vacuum while it’s on. There is a little red reset button on the top of the roller brush housing (I believe on this model it’s on the left side of the brush if you were vacuuming), try pressing this red reset switch.
.If neither one of these suggestions fixes your machine, I would personally return the vacuum to where you bought it. There’s no reason that it should not work right out of the box, and this may mean that the machine was damaged in shipping.
.If you’d like some further help, please let me know by entering a clarification request to these suggestions, and I’d be more then happy to try and diagnosis this further with you.
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.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
.Hope this helps!!
There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.
The beater bar motor turn-on mechan
Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.
When the motor and the belt is OK the problem could be on electrical wiring and switch.
If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.
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