Dyson DC15 All Floors – The Ball Bagless Upright Cyclonic Vacuum

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

Most cases of a jammed or stuck brush bar are quick and easy to fix, simply pulling the debris gently from the brush bar. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance.
if your dyson isn`t turning on or it`s turning off immediately after you start it up then the issue`s likely to be down to a faulty power cord. power cord breakages are not uncommon. and the brake usually occurs where the cord enters the vacuum to fix this you`ll need to replace the power cord entirely.
Brush Head Bearings Are Clogged or Have Failed

These are symptoms of bad or dirty bearings. You should remove the brush roll or rolls from the vacuum. Check to see that the bearings at the end of the brush roll allow it to spin freely. Make sure that there is no hair trapped in the bearings.

If your machine has a clutch, the reason the brush bar isn`t spinning is unlikely to be a snapped belt. The clutch allows your brush roll to be turned off (for certain types of hard floors, etc.). First you should check if your brush bar is turned on. Try to turn the knob one click clockwise to the β€œauto” position.
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
The brush bar button is on the left next to the power button. The suction control slider is located on the front of the cleanerhead.
When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
To remove, wash and replace the brush bars:

Use a coin to turn the end cap a quarter counterclockwise until it clicks into the unlocked position. Rotate the end cap to the open position. Gently slide the main brush bar out of the cleaner head.

Description. This genuine Dyson vacuum part is the reset switch for the Dyson DC24 and D25 uprights. This switch needs to be activated if you experience a power surge while vacuuming, and your vacuum turns off as a result.
Dyson`s Mini motorhead is designed with a motorised brush bar that spins at up to 3500rpm to remove ground-in dirt but at just 144mm wide, the tool is perfect for removing stubborn dirt from mattresses, upholstery, stairs and other small spaces around your home and car.
If your brush is scratching your floor, or not cleaning as well as it used to, then you may want to replace your brush bar.
Over time, all batteries are subject to degradation. So if your run time has declined when the machine is not in Max / Boost mode, it might be time to buy a new battery.
The LED light on the end of the handle will pulse with a blue LED light when charging, and the light will go out when fully charged. It can take up to four hours to fully charge your battery.
It`s important to fully charge the machine before using it for the first time, and after every clean. This helps to improve the algorithm`s accuracy. The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it`s next used.
If all you hear from the vacuum unit is a click at the when you try to start the vacuum motor from inside the house, then the motor in the unit is dead and has to be replaced. A strong odor from the shellac, which coats the copper coil windings, is an indicator that the motor is about to or has burnt out.
Summary. Dyson batteries should last around 2-6 years before needing to be replaced. This wide range reflects the fact that how you care for and maintain the battery will affect how long it lasts. If you want your vacuum`s battery to last longer, make sure it`s stored at room temperature.
To fix a clog in the head, flip it over and look inside. Use your fingers to physically pull out the clog, or the dull end of a thin tool (like a screwdriver), to push it out. Allow clog to fall and manually discard of the material. You may also need to disassemble the brush head to do this.
If you find that your machine is turning off intermittently, the filter in your vacuum is most likely full and covering the ventilation system. Remove the filter, then empty and wash it. Allow the filter to dry for at least 24 hours, or until it is completely dry.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
Now the part of your Dyson which is contact with the floor most is the brush roll and the soleplate, and not surprisingly, they very often get damaged or wear out. Fortunately they`re very easy to replace, and I`m going to show you how.
The brush bar does not turn off on the cordless units. We would recommend the Articulating Hard Floor tool for the rugs. Sorry, there was a problem.
If your vacuum`s belt is misaligned, it may cause unusual sounds and smells like burning rubber due to a build-up of friction and heat. Use the Dyson Ball Animal Brushbar Replacement Guide to remove the vacuum`s brush bar and view its belt.
Replace the Brush Belt

If the vacuum is still hard to push, tilt it back far enough that you can inspect the moving brush while the vacuum is running. Be careful to avoid getting too close to the moving parts. If you see that the brush is not turning, that means you will need to replace the brush belt.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

The bar isn’t turning on my Dyson Ball vacuum. It is brand new, never has been used, turn it on and the bar doesn’t turn around.
ANSWER : Greetings from GoVacuum,
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.The Dyson DC15 Ball is a two motor upright vacuum. Most other uprights use just a single motor that controls the suction on one end, and the roller brush on the other end.
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.The Dyson however is different. The DC15 has two motors, one dedicated to suction, the other dedicated to running the roller brush. You should first check to make sure that you in fact have turned on the lower motor for the carpet setting. There are two switches right next to each other, one is for the suction, the other for the roller brush, make sure both switches are turned to the on position.
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.If both are in the on posistion, and the brushes still don’t come on, the machine also has a reset switch for the lower motor. This is here to help protect the belt from burning if something gets stuck in the vacuum while it’s on. There is a little red reset button on the top of the roller brush housing (I believe on this model it’s on the left side of the brush if you were vacuuming), try pressing this red reset switch.
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.If neither one of these suggestions fixes your machine, I would personally return the vacuum to where you bought it. There’s no reason that it should not work right out of the box, and this may mean that the machine was damaged in shipping.
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.If you’d like some further help, please let me know by entering a clarification request to these suggestions, and I’d be more then happy to try and diagnosis this further with you.
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.Was this helpful to you? If so, please be sure to rate the repair tip as helpful, this will help me out a lot. I really appreciate it.
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.Chris J.
.GoVacuum

The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts

I have a Eureka Boss Power Plus and the beater bar is rolling, the belt is turning, but after vacuuming up around the litter box (not a lot of litter), when I turn the vacuum off, the litter, or even household dirt, falls out. When I hold the vacuum back to turn it off so that it doesn’t fall on the floor, it’s sitting in the cubby where the wheels are. The bag is empty, the hose is not plugged, the hose is securely fitted on both ends of the unit. This vacuum was purchased in July and is being
ANSWER : Even though the brush is spinning, you probably need to replace the belt2_bing.gif because it is stretched. It is probably slipping on the beater bar. This is normal and you shouldn’t be alarmed. There is nothing wrong with your vacuum. πŸ™‚

Jim

I purchased a brand new Eureka Pet vacuum, sorry don’t know exact name but it the one that has the self cleaning duster on it. Last night I used the vacuum on my carpet, it was working fine until I accidently sucked up the corner of a scarf that was hanging off a couch. I shut the vacuum off, pulled out the scarf and and resumed vacuuming. Much to my dismay the suction on the vacuum had ceased. Can you tell me if there is a reset button on the vacuum? The vacuum does not appear to be damage
ANSWER : If the motor is running, there should be suction. Possible problems depend on whether it’s a canister or upright and are:
.A clog in the hose, UR or canister. Detach hose. Drop small coin in one end and lift hose causing it to roll out the other. If it does, no clog in hose. Drop same coin into hose opening on power head. If it rolls out, no clog in PN.
.Broken fan blades, UR. Needs to be taken to shop for repair/replacement.
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.A reset button is for use if the motor isn’t running, so won’t have anything to do with the suction.

I have a Kirby G4 Vacuum Cleaner – MOdel G4 D. I have never had any problems or repairs done to it in the past ten plus years that I’ve had it. This is an upright vacuum. I was vacuuming the carpet floor and was not having any trouble at all. I switched the vacuum off and moved it into a different room. When I tried to turn on the vacuum, it would not turn on. I checked with different outlets, used both front attachment and hose attachment. Checked the front part of the motor/ spiral case. This
ANSWER : Hello,
.My educated guess is that it’s either the switch or the power cord. Here are a couple of guides to help with diagnosis and repair…
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.http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312
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.http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018
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.Hope this helps!!
.Marci

I purchased a Eureka C4910 last year and have a question that I am hoping you can answer.

There are two motor actions with this vacuum, 1) the vacuum suction, and 2) the beater bar. The action of the beater bar is that motor is supposed to automatically shut off when the handle is in the complete vertical position assuming the vacuum is stationary, but then turn on when the handle is tilted toward the floor, assuming the vacuum is moving back and forth.

The beater bar motor turn-on mechan

ANSWER : Good day!

Normally when the motor is easily moved back and forth means that it have a proper lubrication,proper alignment and no clogs.

When the motor and the belt is OK the problem could be on electrical wiring and switch.

If found electrical switch burned out you need to replaced it because when the switch is burn the contact of that switch is open even you turn it ON.that’s why the motor is not function because the voltage is not pass through the circuit because of open switch.You need to replaced it.
And check some fuses if any and other burned electrical wire.Replaced it also.

Thank you and don’t forget to rate my answer.

Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly
ANSWER : The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

The brush bar on my Dyson DC17 stopped turning.
ANSWER : If this model has a brush control – i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model – therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn’t able to be taken apart and sounds like it may well have slipped off due to tension.