Black & Decker CHV9600 Handheld Vacuum\015 It’s plugged into the recharge plug, but won’t charge enough to use. it’s 5 or so years old.\015
How to Identify and Fix Common Vacuum Problems ?
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Make sure the battery is fully charged, with the vacuum turned off while charging. After many cycles of use or after intense wear, the battery may lose charge over time or wont function at all. Contact Black and Decker for warranty coverage or replace the battery(!!!
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.If you know that the charger is actually working and supplying the correct voltage.Then the age of the unit would suggest that the battery is exhausted and it would be cheaper to replace the whole unit.
.Hope this was a help.
.Please note……The Kirby has TWO safety switches that need to be engaged before it will operate. One is on the fan case in the front. It is activated by having an attachment attached to the front. (hose, power nozzle, etc.) .The other switch is on the side of the Kirby where the cloth bag attaches and is engaged by the little tab that sticks out from the side of the hard plastic cloth bag “boot”. The bag boot MUST be completely engaged to activate the safety switch and allow the Kirby to power on. If you are having trouble getting the bag to properly engage, (sometimes they are STUBBORN) simply lubricate the black gasket that the boot fits onto with gasket lubricator, VASELINE, or try a tiny drop of DISHWASHING DETERGENT or HAND CREAM. It doesn’t take much, so use the smallest amount possible to get the desired effect. You should hear a slight “pop” when the bag completely engages.
.If neither of these things are indicated, it is probably again, either the power cord, switch or the carbon brushes.
.If your Kirby is sparking there are a few causes…
.PROBABLE CAUSE (MOTOR): Worn out carbon brushes, bad armature or perhaps BOTH
.PROBABLE CAUSE (CORD): The cord has a short in it. Replace the power cord
.PROBABLE CAUSE (POWER NOZZLE): There is something metallic stuck in the fan or power nozzle
.I think you have a problem with the carbon brushes and amature because of where you describe seeing the sparks. I would suggest taking it to an authorized dealer for repair if it is the motor that is going bad.
These models are notorious for dirt getting into the buttons on the top and then the switches no longer work.
It’s not a terribly tough job to replace the button circuit board and replacement parts are available.
I’m sorry to hear you’re having difficulty with your DC16. It’s probably best if you give our Helpline a call so we can resolve this for you as quickly as possible. One of our advisors will be happy to run through some troubleshooting with you to determine the cause of the issue.
You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) – if you’re located elsewhere, please let us know where you’re based so we can provide the correct contact information.
We’ll look forward to hearing from you.
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