Dyson DC18 all floors Bagless Upright Cyclonic Vacuum\015 My Dyson falls backward & won't stand up – what's wrong?\015

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

The most common cause of no power is the machine overheating and cutting out. In this case once the vacuum cleaner loses power leave it for at least half an hour and then try turning it back on again. If it comes back on again after an hour then clean your filters and check for blockages.
If your vacuum is leaving dirt behind, or even spitting dirt back out while cleaning, it`s usually due to a blockage. It sounds like you`re experiencing this from the base of your machine, so we would suggest having a look at this video here, on removing blockage from the cleanerhead.
If your vacuum does not stand on its own and you have no control over the direction you are vacuuming, a spring inside of the vacuum may have come undone. You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum`s belt.
You can use the switch on the Dyson High Torque cleaner head to further adjust the suction. Slide it towards the `+` for maximum suction for ground-in dirt. And towards the `-` for light dirt on deep pile carpets and delicate floor coverings, such as vinyl and lino, plus large debris on durable floor coverings.
Put a flip switch on the vacuum head itself that raises it up higher off the carpet.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.
What`s happening with your vacuum cleaner is that a clog has built up and debris being agitated by the roller is spitting out or stirring up dust without sucking it in.
Most problems arise because of a blockage – if not a dirty filter or cyclone unit, then something could be caught in the wand or the brush bar. Once again, the lack of suction could be caused by a dirty filter or a blockage somewhere in the vacuum`s system.
Filters need to be cleaned

Rinse the filters with lukewarm water until the water runs clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace the filter.

Suction too high

If the vacuum is hard to push, the suction could be too high. Make sure the power button is on the right setting for the respective surfaces. Position I is for bare floors and position II for carpets and rugs.

If you checked your brush roll, floor setting, and belt but your brush roll is still not spinning, that means you probably need a Shark micro switch replacement. This small switch tells the vacuums brush when to start spinning.
It may be full, or the machine may simply perceive it as too full to continue working. Dyson vacuum cleaners require constant airflow through them to work, and a full bin can stop this from happening. Make sure there`s no dirt lodged in the top part of the bin.
In the event of an airways obstruction the machine is designed to pulsate. This is an audible feature that not just indicates a restriction of airflow, but also helps in preventing damage to the motor.
Replace the Brush Belt

If the vacuum is still hard to push, tilt it back far enough that you can inspect the moving brush while the vacuum is running. Be careful to avoid getting too close to the moving parts. If you see that the brush is not turning, that means you will need to replace the brush belt.

Sometimes your vacuum pulsates on and off or keeps dying when using the extra powerful `Max Mode`, which can be related to the charge of your battery. Try turning this function off by pressing the Max button on your vacuum.
Yes you do still have to hold the trigger down. I am sure this is an energy management thing to make the battery last longer by not running constantly.
If you want convenience, you can setup up your Dyson in the kitchen, living area or living space. Or, if you want to store your Dyson away, you can setup it up in a store room or entryway closet. Just make sure the ceiling in the closet is flat. There are only 2 attachment slots on the Dyson docking or backing station.
Not a problem moving it. However if you set up a name to control it via a smart hub (like Alexa) it will still respond to the original name. If you change the name in the Dyson app be sure to give it the identical name for your smart home app.
Dyson`s upright vacuum cleaner combines multi-floor capability, making it an optimal design for all floor types. From carpet to hard floors and delicate surfaces, the Dyson light ball multifloor+ is the best upright vacuum for every home and indoor space.
There are no height adjustments for the brush. Ease of vacuum movement depends on type of carpet due to the strong suction. Works great on short carpets. Hope this helps.
Depending on your Dyson model, you may be surprised by the amount of dust and debris you`ll find inside it. So, `detach the hose from the wand, then clean its insides using a cloth pushed inside with the help of a broomstick or anything similar.
Wash filters in cold water only

(don`t use detergent or wash in a dishwasher or washing machine). Rinsing under the water supply then gently squeezing the water out of the filter. Repeat until the water runs clear.

In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My Dyson falls backward & won’t stand up – what’s wrong?
ANSWER : Hi Kay,

I’m sorry to hear you’re having difficulty with your DC18. If the stabiliser doesn’t seem to be locking the machine upright, I’d encourage you to get in touch with us directly, as we’d appreciate the opportunity to provide further assistance.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) – it will be useful if you can have the machine to hand when you call.

We’ll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

I need to replace the brushbaron my DC17 Animal model Dyson. It’s almost four years old. I can’t find the correct part number on the Dyson Website and I can’t seem to find a Dyson repair center in Albuquerque, NM.

What are my alternatives? If I can’t service this machine without returning it to Dyson, I won’t ever buy another one.

ANSWER : Hi,
.
.The original Dyson part number for the brush bar (often called brush roll) is: 911961-01
.
.If you type the above part number into Google Products (click link below) you will get a list of suppliers at varying prices. A genuine Dyson part will cost about $20-25. There are some cheaper replacements available but you may need a different belt to use these, so I suggest you buy an original. Make sure the supplier states the part is Original / Genuine Dyson or OEM.
.
.http://www.google.com/products
.http://www.google.com/products?hl=en&q=911961-01&scoring=p
.
.I can’t help you locate a Dyson service centre in Albuquerque, but you should be able to fit the new brush bar yourself. If you do need a local service centre, you can call Dyson on the following number – they will provide details of your nearest authorised service centre:
.
.Dyson Helpline (USA): 1-866-MY-DYSON / 1-866-693-9766
.
.8am – 8pm (CST) Monday to Friday
.9am – 3pm (CST) on Saturday
.10am – 2pm (CST) on Sunday
.
.If you need any further assistance, please post back.
.
.
.Please rate this solution if you find it helpful. Thanks!

My Dyson animal won’t stand up??? The stabilizer stand won’t lock down? It looks like the pin in the red foot pedal is not in the right groove???
ANSWER : All set! I called Dyson!

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

We have a dyson vaccume and what ever makes it stand isnt working. I dont think we did anything wrong. But I cant make it stand.
ANSWER : The steel rod has come out of the groove that makes it go up/bown this video will show you.

Dyson won’t stand upright
ANSWER : Hi.
.
.If you go to the Dyson web site in there help section it shows how to sort out this problem its very easy to do.
.http://dysonmanuals.llc.nu/

Dyson 07 won’t stand up
ANSWER : I talked to Dyson support (they are open 6 days a week, try them if you’re stuck)
.
.Turn the vacum on it’s side. Look on the side that has Bare floor/carpet control. There is a hose with two yellow buttons. Detach the hose. On the square side, look for a black button. Depress the button, then release. On the square side, slide the square up until it locks in place.
.
.Now try to see if it will go upright (it should)
.
.Finally, re-attach the hose.

The beater bar on my Dyson won’t turn. The vacuum runs and suctions but the bar won’t turn and the belt is not broke. The beater bar did get a carpet fiber caught and wrapped around it which stopped the bar and I removed the bar to cut the fiber loose and replaced it and now it won’t turn
ANSWER : The belt doesn’t have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won’t operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts