Electrolux Epic 6500SR Full Bag sensor working, Does not Reset properly

ANSWER : The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.

ANSWER : First, if it runs without a bag, there’s a problem with the bag lock-out switch or wiring. This needs to be replaced/repaired by an authorized Aerus Electrolux technician.
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.First, turn dial on top of vacuum counter-clockwise so the smallest dot lines up with the arrow. See if it stays on. If not, detach hose and turn vacuum on. Place palm of hand over intake. If it turns off, it’s possible that the tubes connecting to the CVA are clogged and simply need cleaned. This is most often caused by using “made to fit” Electrolux bags. Dust is sucked through the bags and into the motor compartment of the machine. All interior parts get covered in dust and need to be cleaned. If this is the cause, the vacuum is best cleaned and repaired at an authorized Aerus Electrolux store. If the vacuum shuts off, or won’t turn on before placing hand over the intake, it’s probable the control valve assembly is bad and needs replaced.

Another cause is an overheated motor due to clogged screen at back of bag well, full or clogged bag, dirty afterfilter, bad wiring/connections, clogged hose, clogged power head, or bad motor. It depends largely on the type and model of cleaner. Clogged wands are also a possibility, but unlikely.

Check and clean screen at back of bag well.

Replace bag. Make sure it’s a genuine Electrolux bag made by Home Solutions.

Check and replace afterfilter if necessary. These should be replaced after every six bags.

Broken and worn wiring connections are often found in the hose ends due to abuse and normal wear and tear. You can check the continuity of the hose using a continuity tester or multi-tester. If a multi-tester, turn dial to one of the Ohm settings. Place one probe into one of the terminals on the end of the hose. This will be referred to as T1. Touch the other probe to each of the terminals/connections on the other end of the hose. These will be T3 and T4. One of them should read zero, the other should read infinity. Repeat this with the other terminal, which will be T2.

Drop a marble in one end of hose and let it roll through. If it doesn’t roll through, the hose is clogged and needs to be cleared. Plug hose into the exhaust port of the vacuum, place other end in the in port. Turn vacuum on. This provides a blowing and sucking action which should clear the hose.
Detach hose from power nozzle (PN). Drop a marble into the wand end of PN. If it rolls through, it’s clear. If not, there’s probably a clog behind the brush where the intake opening is. You may be able to reach this through wand end with needle nose pliers, or either end with a knitting/crochet needle or a bent coat hanger.

If none of these “fixes” provide the answer to the problem, it should be taken to the nearest Aerus Electrolux store for diagnosis. Repairs or checks involving disassembly of the vacuum should always be done by an authorized Aerus Electrolux service technician.

The store nearest you can be found by following the instructions at the below listed link:
http://www.aerushome.com/storelocator/

ANSWER : It appears you have a bad control valve. My suggestion is to take it to your nearest Aerus dealer and have them replace it for you. You can find them by going to aerusonline.com and use their dealer locater. It shouldn’t cost much to replace. You can disable it, but I don’t suggest it. It is in place to protect you motor, and assuming you bought this machine new, you are aware of how much they cost. If you can’t find a dealer locally, call the closest one and they may ship you the part. If you have to do it yourself, here is how. Open the front of the canister and remove the bag. As you are looking.at the front of the unit, there are two vinyl covered strips that run.the length of the unit. Pull forward on these strips and then pull out.so that the vinyl separates from the plastic underneath. Now grab the.plastic strip with a pair of needle nose pliers and pull towards the.front of the canister. These can be tough if the machine has never been.opened up before, but pull as hard as you need to, to slide the strip.out. Once both strips are out, turn the machine over, pull out on the.sides of the bottom of the unit, and lift up. The bottom should come off.relatively easily, and everything will be exposed. The control valve.rests under the bag housing, since the machine is now upside down. Pull the bag housing out, and the control valve will be right there. It’s circular with vacuum lines connected to it. Just pull it out and move the vacuum lines to the new one, but be sure you get them in the right position!. It won’t work if you don’t. I.hope this helps. Good Luck!!

ANSWER : I’m assuming this is the Epic 6500 or similar model.
.Detach the hose, turn vacuum on. If it runs, place palm of hand against inport hole. If it shuts off the problem is with either the control valve setting or the control valve assembly itself.
.For cvs, turn dial on top of vacuum all the way to the largest dot, and try above test again. If that doesn’t work, then it’s the CVA. It needs to be cleaned or replaced, which is an in shop job. Fro repair, take it to the nearest Aerus Electrolux store. I recommend a full clean and service to remove any dust/dirt from the motor, fan assembly, and other internal parts.
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.Another problem, which relates to the dial setting, is that fine dust will quickly clog the pores of the bag, resulting in the machine “thinking” the bag is full. Turning the dial to the proper setting helps get the bag fuller. The middle setting is the normal setting, and is for areas without fine dust and sand.

ANSWER : If the suggestion that renevacdoc did not work, it is most likely that your valve assembly(full bag control) has gone bad and needs to be replaced. You will have to take your vac to the Aerus/Electrolux dealer/service store for repair.
.Joe

ANSWER : You need to have the vacuum cleaned out. If you are good with tools, just remove the motor and fans assembly, take the fans off and wash them. Brush ALL dirt out of the housing and reassemble. Your Electrolux dealer can do this but it isn’t cheap. I used to be the service manager for my area. Since it isn’t under warranty, you can have ANY reliable vacuum cleaner shop give a good cleanout. NEVER put anything into the cleaner to make it smell good. Electrolux cleaners get their power by having a straight through suction. The air goes through the motor. Adding smelly things can crystallize onto the motor and burn it out.

ANSWER : The control valve has gone bad. This is the dial that you move on the top of the vacuum that has little indents on it.
You cannot do anything to bypass this problem from outside the machine.
This is not a repair that you can make yourself. You should look in your local yellow pages for Aerus (new name for electrolux) under vacuum cleaners, or go to www.aerusonline.com and find your local dealer. It is not too expensive to have fixed, it is a common issue with later model electroux vacuums.
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.You can try a test to see if it the valve. Remove the bag from the vacuum, look at the back of the bag holder near the motor, in the upper right or left depending on your model. You will see a very small hole 1/16 or an inch or so. Put a piece of tape of some sort to close off the hole. Replace the bag, turn on the vacuum, if it is a bad valve, the tape will override the bag full action, and the vacuum will run.
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.It is not advisable to run the vacuum this way since it will overheat, damage the thermostat, and can destroy the motor. A motor will cost over $200.00, the valve can be replaced for a lot less….

ANSWER : Opening The Unit:
.Remove the hose, open the door, and remove the bag. Making sure that the door is open wide enough, pull the rubber strip on each side of the canister toward the opening until they are completely removed. With a little shifting, you will now be able to pry open the top cover from the bottom. Remove the obstruction sensor hose so that you can completely separate the halves.
.Note: If the strips will not move toward the front, the you will have to slide them off to the rear. You will need two screwdrivers to pry open the top rear of the unit far enough to release the back cover.
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.Locating The Switch:
.The “trip” switch is located on the inside top cover under the power button. The trip switch is activated by the sensor valve next to it.