Dyson DC28 Animal Bagless Upright Vacuum
How to Identify and Fix Common Vacuum Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :
The simplest place to start: empty your dirt container. Debris in the main cyclone passage will cut suction rapidly. If the container was really full, you should also check the filters because they can get loaded with dust if the Dirt container is too full. Test the vacuum, and see if the suction is back.
Loose connections will cause your vacuum cleaner to lose suction. Make sure that the dust container, the hose, the tube and the brush are all attached properly. If the problem continues, your vacuum cleaner might have a technical problem. If you suspect this to be the case, contact an authorised service agent.
A Dyson vacuum cleaner has a lifespan of around 10 years. This is considerably longer than most other vacuums. So, if you`re looking for a high-quality vacuum cleaner that will last you for a long time, a Dyson could be a good choice. However, remember that Dyson vacuums are expensive.
If the machine will no longer efficiently pick items up, the filter might be dirty. If after cleaning the filter your vacuum is still not sucking things up, turn your vacuum around and pull the red tab at the bottom of your Dyson out.
One of the easiest ways to increase vacuum cleaner suction is to empty the dust bag or container. Dust containers need to have enough space for airflow, otherwise, they could get clogged and have less suction power. Regularly check your dust compartment and empty or change it when it`s already 70-80% full.
Check the LED light to determine the battery level. A solid blue light indicates that the machine is in normal operating mode. A flashing blue light indicates that there is no power, and the battery needs to be charged for a minimum of 3.5 hours.
In many cases, you probably can repair a Dyson yourself, especially when it comes to common issues (see below). However, even if your machine needs some extra TLC by a Dyson expert, it can be worth getting it repaired.
There may be blockages in the wand or main body creating a weak suction. Detach the main body and the cleaner head from the wand to separately examine them for any obstructions. Looking through both ends of the wand, check for any light coming through and if none is present, a blockage may need to be removed.
The suction control slider is located at the front of the cleaner head. The ball located between the bin and the cleaner head.
The battery creates the suction power, so some cordless vacuums lose suction as the battery starts to deplete. Cordless vacuums with a lithium battery last longer and provide consistent suction power, but only the best cordless vacuums can perform as well a plug-in vacuum.
If your dyson vacuum isn`t turning on, don`t panic – there are a couple possible causes. It could simply be that the vacuum overheated and shut itself off. If that is the case, wait 24 hours and turn it back on. However, another problem with dysons are failed power switches.
This can be caused by low airflow (e.g., dirty filter, slipping belt, undersized or restricted ductwork, dust and dirt buildup on blower wheel) or a dirty or plugged evaporator coil. Checking superheat will indicate if the low suction is caused by insufficient heat getting to the evaporator.
So, the usual areas that cause suction loss include the wrong height setting, stuck rollers, a faulty gasket, a broken vacuum belt, a filled bag, or a clogged hose.
Gravity and friction are the two main forces that make vacuum suction work. While gravity pulls molecules in the air toward the earth, creating an atmospheric pressure, the suction cup and vacuum pump cause a pressure difference, attaching both surfaces.
All vacuum cleaners operate based on air flowing from the opening at the cleaning head or tool, through the vacuum cleaner and the bag and/or filter system and then out the exhaust port. This airflow is created by the vacuum motor, which also may be referred to as the suction motor.
If there is a strong burning smell coming from the motor area of your Dyson DC14 or DC07 then it is most likely that your motor has burnt out.
It`s possible there`s a power consumption issue, with there just not being enough residual charge to run the machine. A new battery should fix this. My other thought is that it`s overheating. If too much power is pushed through the motor, which MAX power does, it could stop after a few seconds if it become hot.
Pet owners, we recommend 1-2 years between service, light use every 2-4 years between services. Heavy use serviced annually.
As a general rule, if the repair is going to cost less than half the cost of a new vacuum cleaner, it`s best to go ahead and get it repaired. When the service tops half the price of a new machine, it`s probably best to invest in a newer model.
The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it`s next used. Once the battery is fully charged, your cordless vacuum won`t use any more electricity. All batteries differ and may vary during their lifetime.
The Dyson V6 is designed so that you can store the unit on the charger. Storing the Dyson on the charger will not harm the battery and it is not necessary to use the unit until the battery is depleted.
We recommend replacing your air purifier filter every 12 months. That`s because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room.
If your vacuum is leaving dirt behind, or even spitting dirt back out while cleaning, it`s usually due to a blockage.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand
ANSWER : My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It’s a big pain but it works for now. I wish I could find a replacement piece online. Patty
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No suction Just received my refurb. dyson animal bagless. Finally figured out how to get it all together, turned it on and there is no suction coming up thru the beater bar. The hair is just collecting around the bar and not going up into the canister. It appears all the suction is going thru the open red end of the attachment hose, which has a vented cover piece. Am I missing a piece or is there a switch to turn of the attachment suction?
ANSWER : So the red hose isn’t connected to a part on the vaccum so like it is connected to the connester but not to an opening just above the beater bar, this is the only idea i can supply you with. good luck, maybe i got lucky and helped you out.
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Poor Suction Heya! So I just picked up a used Dyson, but when I vacuum with it, the suction is pretty weak and it spits all kinds of stuff out the back and into my feet. When I pull the hose I have good suction, but in regular mode it hardly picks up anything. The brushes are spinning, and it eventually will clean an area if I go over it again and again. Maybe a clog somewhere? Please tell me that Dysons have better suction than my $50 Dirt Devil! Thanks!
ANSWER : I recently bought a second hand Dyson DC07. Its suction was poor. I removed all the un-clipable pipe bits and to remove any blockage but it all looked clear. The Final Sponge and hepper filter did have a lot of dust in it and the rotating brush was full of hair but nothing bad.
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.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
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.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.
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.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
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.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.
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The power brush floor rug attachment on my Eureka 6997 A Oxygen Canister Vacuum goes on an off as I use it. I replaced the The power cord from the handle has 2 plug in connections:
1 at the handle / upper wand
1 at the lower wand top of the power brush attachment
1 at the handle / upper wand
1 at the lower wand top of the power brush attachment
I replaced the entire wand assembly and it worked great for a year or so and now it’s doing the same thing again. I was told to keep the power switch on the handle set to off when connecting the power brush attachment or it will bu
ANSWER : This is from the prongs not making a good connection causing an arch inside the plugg causing what looks like rust on the plugg. I would try snugging up the connection by squeezing the female section to get a better connection on the prongs when it is plugged in together.
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My Dyson 14 Animal seems to not have the suction
ANSWER : Hi its Darran at Dyson.
Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.
If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.
I would recommend washing the filter if it hasnt been done for a while.
You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at www.dyson.com.
I hope that this information is useful to you.
Kind regards
Darran
Dyson Customer Service
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I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for numerous cycles, until I am finished cleaning. I have cleaned all the filters, and the power is good, The system will just not stay on. It is just over 2 years old. A friend of mine had the same problem with his Dyson DC16 after just a couple of months and has replaced his Dyson with a Black N De
ANSWER : Dear Michael_Stad,
I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few.seconds at a time with each trigger pull. My husband called Dyson.(Canada) and without hassle they shipped us a replacement part which I.just received this morning. The replacement part sent to us is: DC16.Main Body with Rating Plate. It is also under warranty for 1 year. The.great customer service makes up for the flaw in the machine. Also,.Dyson is aware of the problem. Hope this helps.
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My dyson slim dc18 has suction in hose attachment but no suction in floor attachment. Tried to clear any obstruction by running clothes hanger in rectangular opening that empties into cannister and also tried to blow air through there also but still can not get suction
ANSWER : Hi its Darran at Dyson.
It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.
If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.
Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.
Kind regards
Darran
Dyson Customer Service
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DYson DC07 not sucking properly when in upright mode. I have tried cleaning out pipes etc and even tried an old motor section I had in garage (replaced once under warranty as kept cutting out and they left old motor section here). Even the old motor section had same prob so this suggests its something in the rest of the vacuum cleaner (whats left after you have lifted off the green motor section and dust collection area if you see what I mean? Any advice weclome please.
ANSWER : Blocked filters
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