Dyson DC28 Animal Bagless Upright Vacuum\015 The suction will not switch back to the upright when wand is replaced but it still comes through the wand I have a dyson dc28 animal\015

How to Identify and Fix Common Vacuum Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced Vacuum Technicians :

If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum`s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum`s hose and check for clogs at the base of the hose.
If you are still having problems with the suction on your Dyson vacuum after cleaning the filters then make sure the bin is empty remove your filters and quickly test the suction from the handle it should take no more than 5 seconds of running to do this. Removing the filters rules out any problems with the filters.
If the machine will no longer efficiently pick items up, the filter might be dirty. If after cleaning the filter your vacuum is still not sucking things up, turn your vacuum around and pull the red tab at the bottom of your Dyson out.
If your vacuum cleaner has lost suction power, it`s time to empty the container. Vacuum cleaners come with various foam or mesh filters. These might get clogged over time if not cleaned or replaced properly. This will cause your vacuum to lose suction.
The suction control slider is located at the front of the cleaner head. The ball located between the bin and the cleaner head.
Use Some Water

A little bit of water can do wonders for boosting a suction cup`s grip. Using warm water, rinse the whole cup so it softens it up. Shake the drops of water off the cup quickly and then put it up on the wall. That can often do the trick.

Low compression, an intake leak or tight valves also can cause low vacuum at idle. If the vacuum reading fluctuates within the normal range-the gauge needle bounces around a lot-uneven compression (broken rings or leaking valves or head gasket in one or two cylinders) is a likely culprit.
If you have lost suction from the wand handle on your Dyson vacuum, remove the handle and check the hose suction, if the hose suction is good then obviously you have a blockage in your wand handle. Common sense but its surprising how many callouts I have had for this simple problem.
If the vacuum does not stand on its own, the vacuum`s latch may be broken. Call customer service to inquire about latch replacement options. When you buy the vacuum you have a 5-year warranty, so broken pieces are easily replaceable. You can purchase replacement parts either on Amazon.com or on Shark`s website.
What`s happening with your vacuum cleaner is that a clog has built up and debris being agitated by the roller is spitting out or stirring up dust without sucking it in.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal
ANSWER : Hi there, it’s Jack at Dyson.

I’m sorry to hear your DC28 doesn’t seem to be working correctly. It sounds as though the change-over valve may be jammed – this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

You may find a blockage is jamming the valve – you can check for this using our online Support guide:

http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

If you can’t find any obstructions, please get in touch with us directly as we’d appreciate the opportunity to provide further assistance. If you email us at [email protected], we’ll be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand
ANSWER : My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It’s a big pain but it works for now. I wish I could find a replacement piece online. Patty

No suction Just received my refurb. dyson animal bagless. Finally figured out how to get it all together, turned it on and there is no suction coming up thru the beater bar. The hair is just collecting around the bar and not going up into the canister. It appears all the suction is going thru the open red end of the attachment hose, which has a vented cover piece. Am I missing a piece or is there a switch to turn of the attachment suction?
ANSWER : So the red hose isn’t connected to a part on the vaccum so like it is connected to the connester but not to an opening just above the beater bar, this is the only idea i can supply you with. good luck, maybe i got lucky and helped you out.

Proteam Pro force 1500xp Upright vacuum… When I switch to the carpet setting I have no suction power but the beater bar is turning. If I switch back to the floors setting, the suction is excellent. Wondering if the problem is in the on/off switch?
ANSWER : Just undo the screws on the front part of the switch assembly, carefully check all the leads to the switch. Mine slide off all the time as the switch is poorly designed and subject to damage when the darn thing tips over (easily!!!) new switches are about 7.50 USD.

My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This has only happend in the last 2 weeks. I sanded a floor & though the sander picked up majority of the dust i did use the dyson to pick up the excess and it is since then that my dyson has not been working to its full potential.
ANSWER : Hi there,
.
.Sorry to hear you’re having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY
.
.If you’re still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
.
.Kind regards,
.
.Jack
.Dyson Customer Service

We have a dyson dc 07 animal the machine was working fine then switched off after returning to the machine minutes later it wouldnt switch on, i removed on off switch cover and used a short piece of wire across the brown wires flicked the wall switch and it worked, aha i thought faulty switch aquired a new one to no avail and now even the short piece of wire trick doesnt work, has the motor died do you think, it wasnt over heating or making strange noises prior to refusing to work
ANSWER : It could be the motor. I’m having to replace the brushes on my DC 05. It appears that you can only get brushes for the YDK motors in the DYSON, not the Panasonic motor. Which might be saying something about the YDK motors. What happens is that the carbon brushes wear down which is normal. However, the contact wire from the brush to its connector is set so that when the brush wears down, the wire is short enough to stop the spring etc from damaging the commutator. The end result is that you get an intermittent operation of the motor before it finally dies.
.I believe all the DYSONs come with the option of both motors and you cannot really tell which motor you have until you take the thing to bits. You also cannot change motors without changing various other parts on the hoover. On my DC 05 the writing on the YDK motor tells you which one it is.
.This website www. tasweb.org ,select the DC 05 option and scroll down tells you how to take the thing to bits. A search on google etc for your DC 07 may give similar results. Best of luck!

Poor Suction Heya! So I just picked up a used Dyson, but when I vacuum with it, the suction is pretty weak and it spits all kinds of stuff out the back and into my feet. When I pull the hose I have good suction, but in regular mode it hardly picks up anything. The brushes are spinning, and it eventually will clean an area if I go over it again and again. Maybe a clog somewhere? Please tell me that Dysons have better suction than my $50 Dirt Devil! Thanks!
ANSWER : I recently bought a second hand Dyson DC07. Its suction was poor. I removed all the un-clipable pipe bits and to remove any blockage but it all looked clear. The Final Sponge and hepper filter did have a lot of dust in it and the rotating brush was full of hair but nothing bad.
.
.I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.
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.If I was going to attempt the same procedure I’d remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.

No suction on wand of Dyson DC14 Animal
ANSWER : Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service